{"id":37820,"date":"2021-10-12T13:57:01","date_gmt":"2021-10-12T03:57:01","guid":{"rendered":"https:\/\/ebaoguo.com\/kb\/shipping-from-malaysia-to-new-zealand\/"},"modified":"2026-05-24T21:28:34","modified_gmt":"2026-05-24T19:28:34","password":"","slug":"shipping-from-malaysia-to-new-zealand","status":"publish","type":"docs","link":"https:\/\/ebaoguo.cn\/en\/docs\/shipping-from-malaysia-to-new-zealand\/","title":{"rendered":"Shipping from Malaysia to New Zealand"},"content":{"rendered":"\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q: How do I ship from Malaysia to New Zealand with Ebaoguo?<\/summary><p>A: Ebaoguo offers two express air freight routes for shipping from Malaysia to New Zealand. Route 1 is Aramex \u2014 door-to-door across all of New Zealand, suitable for general goods. Route 2 is Pos Laju EMS \u2014 New Zealand-wide with no remote area surcharge, but liquids are strictly prohibited. Neither route includes duties or customs clearance. Calculate your shipping rate at https:\/\/cal.ebaoguo.com<\/p><\/details>\n\n\n\n<div class=\"ebg-callout\">\u2708\ufe0f <strong>Shipping from Malaysia to New Zealand made easy<\/strong> \u2014 Ebaoguo offers Aramex and Pos Laju EMS express routes with door-to-door delivery across New Zealand. Register now to get your Malaysia warehouse address and start shipping today!<\/div>\n\n\n\n<div class=\"ebg-callout\"><strong>Important \u2014 About Our Service:<\/strong> Ebaoguo (Ebaoguo.COM) is a logistics coordination platform. We arrange parcel collection, warehousing, and third-party carrier services. <strong>We are not a carrier, customs broker, or government authority.<\/strong> We have no control over transit times, flight schedules, or <strong>any decisions made by New Zealand Customs or the Ministry for Primary Industries (MPI)<\/strong>, including inspections, duties, or release decisions. By using our service, you confirm you have read and agreed to the <a href=\"https:\/\/ebaoguo.cn\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener\">Ebaoguo Global Forwarding Disclaimer &#038; Insurance Policy<\/a>.<\/div>\n\n\n\n<h4>Quick Navigation<\/h4>\r\n<ul>\r\n<li><a href=\"#route1\">\ud83d\udce6 Route 1: Aramex<\/a><\/li>\r\n<li><a href=\"#route2\">\u2708\ufe0f Route 2: Pos Laju EMS<\/a><\/li>\r\n<li><a href=\"#customs\">\ud83d\udec3 New Zealand Customs &#038; Duties<\/a><\/li>\r\n<li><a href=\"#weight\">\u2696\ufe0f How Chargeable Weight Works<\/a><\/li>\r\n<li><a href=\"#how-to-send\">\ud83d\udccb How to Ship<\/a><\/li>\r\n<li><a href=\"#faq\">\u2753 FAQ<\/a><\/li>\r\n<li><a href=\"#prohibited\">\ud83d\udeab Prohibited Items<\/a><\/li>\r\n<\/ul>\n\n\n\n<div id=\"route1\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">Route 1: Aramex \u2014 Malaysia to New Zealand<\/h3>\n\n\n<h4>Route Highlights<\/h4>\r\n<ul>\r\n<li>Door-to-door delivery across New Zealand, including regional areas (remote area ODA surcharge may apply)<\/li>\r\n<li>One parcel per tracking number \u2014 no consolidation across multiple parcels<\/li>\r\n<li>Best for general goods (clothing, household items, books, small appliances without batteries, etc.)<\/li>\r\n<li>Duties and customs clearance are NOT included \u2014 all New Zealand GST and import duties are the recipient&#8217;s responsibility<\/li>\r\n<\/ul>\r\n\r\n<h4>Parcel Limits<\/h4>\r\n<ul>\r\n<li>Max actual weight per parcel: <code>25kg<\/code><\/li>\r\n<li>Max volumetric weight per parcel: <code>40kg<\/code><\/li>\r\n<li>Max single side: <code>200cm<\/code> (oversized surcharge may apply for parcels over 120cm)<\/li>\r\n<li>Chargeable weight = Max(actual weight, volumetric weight); Volumetric weight = <code>L cm \u00d7 W cm \u00d7 H cm \u00f7 5000<\/code><\/li>\r\n<li>Up to 10kg: rounded up to nearest 0.5kg; over 10kg: rounded up to nearest 1kg<\/li>\r\n<\/ul>\r\n\r\n<h4>Transit Time<\/h4>\r\n<ul>\r\n<li>Approximately <code>3\u20137 business days<\/code> (may be delayed by New Zealand Customs inspections)<\/li>\r\n<li>We cannot guarantee or influence transit times<\/li>\r\n<\/ul>\r\n\r\n<h4>What Can I Send?<\/h4>\r\n<ul>\r\n<li>General goods: clothing, footwear, bags, books, household items, small appliances without batteries<\/li>\r\n<li>Commercially packaged food and dried goods (whether they clear New Zealand Customs is determined by NZ Customs\/MPI)<\/li>\r\n<li>Health supplements can be <strong>attempted<\/strong>, but carry a high risk of inspection, permit requirements, or confiscation\/destruction. All related costs are the recipient&#8217;s responsibility. Must have English labelling showing ingredients, expiry date, country of origin, and manufacturer.<\/li>\r\n<\/ul>\r\n\r\n<h4>What Can&#8217;t Be Sent via Aramex?<\/h4>\r\n<ul>\r\n<li>Any liquids, gels, or powders (including non-hazardous liquids)<\/li>\r\n<li>Explosives (fireworks, gunpowder, etc.)<\/li>\r\n<li>Gases: aerosol cans, lighters, camping gas cylinders (full or empty), fire extinguishers<\/li>\r\n<li>Flammable liquids and solids: paint, alcohol, perfume, matches, petrol, kerosene<\/li>\r\n<li>Corrosives: mercury (including thermometers), bleach, nail polish and remover, nitric acid, battery fluid<\/li>\r\n<li>Oxidising substances: hair dye, disinfectants, fertilisers<\/li>\r\n<li>Toxic and infectious substances: pesticides, blood samples<\/li>\r\n<li>Radioactive materials<\/li>\r\n<li>Lithium batteries (unless meeting special transport requirements), airbags, strong magnetic materials<\/li>\r\n<li>Live or dead animals, animal products, human remains or bodily fluids<\/li>\r\n<li>Cigarettes, e-cigarettes and vape liquids, alcohol<\/li>\r\n<li>Currency, payment cards, money orders, traveller&#8217;s cheques<\/li>\r\n<li>Counterfeit or infringing goods<\/li>\r\n<li>All items prohibited by New Zealand Customs (see full list below)<\/li>\r\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/cal.ebaoguo.com\" target=\"_blank\" rel=\"noreferrer noopener\">Calculate Aramex Shipping Rate \u2014 Malaysia to New Zealand<\/a><\/div><\/div>\n\n\n\n<div id=\"route2\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">Route 2: Pos Laju EMS \u2014 Malaysia to New Zealand<\/h3>\n\n\n<h4>Route Highlights<\/h4>\r\n<ul>\r\n<li>Door-to-door delivery across all of New Zealand \u2014 <strong>no remote area surcharge<\/strong><\/li>\r\n<li>Postal channel typically offers smoother customs clearance for personal items<\/li>\r\n<li>One parcel per tracking number \u2014 no consolidation across multiple parcels<\/li>\r\n<li>Duties and customs clearance are NOT included \u2014 all New Zealand GST and import duties are the recipient&#8217;s responsibility<\/li>\r\n<\/ul>\r\n\r\n<h4>Parcel Limits<\/h4>\r\n<ul>\r\n<li>Max weight per parcel: <code>30kg<\/code><\/li>\r\n<li>Max single side: <code>120cm<\/code> (oversized surcharge may apply for parcels over 120cm)<\/li>\r\n<li>Chargeable weight = Max(actual weight, volumetric weight); Volumetric weight = <code>L cm \u00d7 W cm \u00d7 H cm \u00f7 5000<\/code><\/li>\r\n<li>Up to 10kg: rounded up to nearest 0.5kg; over 10kg: rounded up to nearest 1kg<\/li>\r\n<\/ul>\r\n\r\n<h4>Transit Time<\/h4>\r\n<ul>\r\n<li>Official reference: <code>2\u20134 business days<\/code><\/li>\r\n<li>Actual delivery may take <code>7\u201315 business days<\/code> or longer due to flights, peak seasons, or New Zealand Customs inspections<\/li>\r\n<li>We cannot guarantee or influence transit times<\/li>\r\n<\/ul>\r\n\r\n<h4>What Can I Send?<\/h4>\r\n<ul>\r\n<li>General goods: clothing, household items, books, small appliances without batteries<\/li>\r\n<li>Commercially packaged food and dried goods (whether they clear New Zealand Customs is determined by NZ Customs\/MPI)<\/li>\r\n<li>Health supplements can be <strong>attempted<\/strong>, but carry a high risk of inspection, permit requirements, or confiscation\/destruction. All related costs are the recipient&#8217;s responsibility. Must have English labelling showing ingredients, expiry date, country of origin, and manufacturer.<\/li>\r\n<li>Genuine international brand clothing (counterfeit goods are strictly prohibited)<\/li>\r\n<\/ul>\r\n\r\n<h4>What Can&#8217;t Be Sent via Pos Laju EMS?<\/h4>\r\n<ul>\r\n<li><strong>Any liquids or gels (including skincare liquids, shampoo, beverages, etc.) \u2014 liquids are strictly prohibited on EMS<\/strong><\/li>\r\n<li>Eggs, dairy products and their derivatives (including milk powder)<\/li>\r\n<li>Collagen-based products<\/li>\r\n<li>Aviation dangerous goods: batteries (including power banks and devices with built-in batteries), perfume, aerosols, lighters, flammables<\/li>\r\n<li>Cigarettes, e-cigarettes and vape liquids, alcohol<\/li>\r\n<li>Currency and securities<\/li>\r\n<li>Counterfeit or infringing goods<\/li>\r\n<li>All items prohibited by New Zealand Customs (see full list below)<\/li>\r\n<\/ul>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/cal.ebaoguo.com\" target=\"_blank\" rel=\"noreferrer noopener\">Calculate Pos Laju EMS Shipping Rate \u2014 Malaysia to New Zealand<\/a><\/div><\/div>\n\n\n\n<div id=\"customs\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udec3 New Zealand Customs, Duties &#038; Import Rules<\/h3>\n\n\n<div class=\"ebg-callout\"><strong>Ebaoguo takes no responsibility for any actions by New Zealand Customs or the Ministry for Primary Industries (MPI)<\/strong>, including but not limited to: requests for import permits or documentation, decisions to inspect, imposition of duties or taxes, and decisions to release, detain, or destroy goods. All customs outcomes are independent government decisions.<\/div>\n\n\n\n<h4>New Zealand Import Duty &#038; GST<\/h4>\r\n<ul>\r\n<li>The duty-free threshold is <code>NZD$1,000<\/code> (goods value + freight)<\/li>\r\n<li>Goods exceeding <code>NZD$1,000<\/code> will attract GST at <code>15%<\/code>. Use the <a href=\"https:\/\/www.customs.govt.nz\/personal\/duty-and-gst\/whats-my-duty-estimator\" target=\"_blank\" rel=\"noopener\">NZ Customs Duty &#038; GST Estimator<\/a> for estimates.<\/li>\r\n<li>Both routes are <strong>not duty-inclusive and do not include customs clearance.<\/strong> All New Zealand import duties, GST, customs handling fees, and biosecurity inspection fees are <strong>the recipient&#8217;s responsibility<\/strong><\/li>\r\n<li>If your parcel is held by New Zealand Customs, they will <strong>contact the recipient directly<\/strong> to request documents or notify them of taxes owed<\/li>\r\n<li><strong>Ebaoguo cannot provide customs documents, liaise with customs on your behalf, or advance or pay any duties or taxes.<\/strong> Any consequences from the recipient&#8217;s failure to respond to customs are the customer&#8217;s responsibility<\/li>\r\n<\/ul>\r\n\r\n<h4>Penalties for Prohibited Items<\/h4>\r\n<div class=\"ebg-callout\" style=\"border-left:4px solid #e91e63;padding:12px 16px;background:#fce4ec;border-radius:4px;margin:16px 0\"><ul>\r\n<li>Prohibited items sent to our warehouse: <strong>RM300 return handling fee<\/strong> per parcel<\/li>\r\n<li>Prohibited items detected during export screening: fine of no less than <strong>2\u00d7 the market value<\/strong> of the goods, or a minimum of <strong>RM500<\/strong>, whichever is higher<\/li>\r\n<li><strong>Drug-related parcels will be reported to police immediately. Full legal liability rests with the sender.<\/strong><\/li>\r\n<\/ul><\/div>\r\n\r\n<h4>Understanding the Difference: &#8220;Can Be Shipped&#8221; vs. &#8220;Can Be Imported&#8221;<\/h4>\r\n<em>When we say an item &#8220;can be shipped&#8221;, we mean the carrier will accept it for export from Malaysia. This does not mean it will be cleared for entry into New Zealand \u2014 that is determined solely by NZ Customs and MPI.<\/em>\r\n\r\n<strong>Please check official New Zealand regulations before you ship:<\/strong>\r\n<ul>\r\n<li><a href=\"https:\/\/www.customs.govt.nz\/personal\/duty-and-gst\/duty-and-allowances\/\" target=\"_blank\" rel=\"noopener\">NZ Customs \u2014 Duty &#038; GST Allowances<\/a><\/li>\r\n<li><a href=\"https:\/\/www.customs.govt.nz\/personal\/duty-and-gst\/whats-my-duty-estimator\" target=\"_blank\" rel=\"noopener\">NZ Customs Duty &#038; GST Estimator<\/a><\/li>\r\n<li><a href=\"https:\/\/www.customs.govt.nz\/personal\/prohibited-and-restricted-items\/\" target=\"_blank\" rel=\"noopener\">NZ Customs \u2014 Prohibited &#038; Restricted Items<\/a><\/li>\r\n<\/ul>\n\n\n\n<div id=\"weight\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">\u2696\ufe0f How Chargeable Weight Works<\/h3>\n\n\n<blockquote>For air freight, the chargeable weight is the greater of actual weight or volumetric weight.<\/blockquote>\r\n<ul>\r\n<li><strong>Volumetric weight<\/strong> = <code>L cm \u00d7 W cm \u00d7 H cm \u00f7 5000<\/code><\/li>\r\n<li><strong>Chargeable weight<\/strong> = Max(actual weight, volumetric weight)<\/li>\r\n<\/ul>\r\n<strong>Rounding Rules:<\/strong>\r\n<ol>\r\n<li>Minimum: <code>1kg<\/code>. Anything under 1kg is billed as 1kg.<\/li>\r\n<li>Up to 10kg: rounded up to nearest <code>0.5kg<\/code>; over 10kg: rounded up to nearest <code>1kg<\/code>. (e.g. 1.3kg \u2192 1.5kg; 10.2kg \u2192 11kg)<\/li>\r\n<li>Small parcels with actual weight \u22642kg and volumetric weight \u22645kg are billed at actual weight, rounded to nearest 0.5kg.<\/li>\r\n<\/ol>\r\n<strong>Example:<\/strong>\r\n<ul>\r\n<li>Parcel actual weight: 4kg; volume: 36\u00d735\u00d730\u00f75000 = 7.56kg \u2192 chargeable weight <code>8kg<\/code><\/li>\r\n<\/ul>\n\n\n<h3 class=\"wp-block-heading\">How Are Irregular Parcels Measured?<\/h3>\n\n\n<strong>\u2460 Standard Box:<\/strong> Measured using the external length, width, and height.\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2021\/01\/7.png\" alt=\"\" \/><\/figure>\n\n\n\n<strong>\u2461 Bulging Box:<\/strong> If the box is deformed or bulging, measurement is taken at the widest\/highest point.\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2021\/01\/8.png\" alt=\"\" \/><\/figure>\n\n\n\n<strong>\u2462 Irregular Shape:<\/strong> Measured using the smallest rectangular box that can fully contain the item.\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2021\/01\/9.png\" alt=\"\" \/><\/figure>\n\n\n\n<div id=\"how-to-send\"><\/div>\n\n\n<h3 class=\"wp-block-heading\">How to Ship: 7 Simple Steps<\/h3>\n\n\n<strong>Step 1:<\/strong> Register at <a href=\"https:\/\/ebaoguo.cn\" target=\"_blank\" rel=\"noopener noreferrer\">https:\/\/ebaoguo.cn<\/a> to receive your Malaysia warehouse address and member ID\r\n\r\n<strong>Step 2:<\/strong> Shop from any website or platform and have items delivered to your assigned warehouse address, or arrange delivery yourself\r\n\r\n<strong>Step 3:<\/strong> Once the seller dispatches, pre-declare the tracking number in your account&#8217;s parcel list\r\n\r\n<strong>Step 4:<\/strong> Once the warehouse logs your parcel, it will appear in your account\r\n\r\n<strong>Step 5:<\/strong> When all parcels have arrived, submit your shipment \u2014 enter your New Zealand delivery address and select your preferred route and add-on services\r\n\r\n<strong>Step 6:<\/strong> Once packed, the system generates your shipping fee and sends a payment notification\r\n\r\n<strong>Step 7:<\/strong> After payment, your shipment is dispatched\n\n\n\n<img decoding=\"async\" class=\"aligncenter wp-image-22843 size-large\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2022\/06\/mini-wechat.jpg\" alt=\"Ebaoguo WeChat Mini Program \u2013 Shipping from Malaysia to New Zealand\" width=\"1024\" height=\"420\" \/>\n\n\n\n<div id=\"faq\"><\/div>\n\n\n<h2 class=\"wp-block-heading\">Frequently Asked Questions<\/h2>\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q1: Which route is better \u2014 Aramex or Pos Laju EMS?<\/summary><p><ul>\r\n<li><strong>Aramex:<\/strong> Best for general goods. Max 25kg actual \/ 40kg volumetric per parcel. New Zealand-wide door-to-door. Remote area ODA surcharge may apply.<\/li>\r\n<li><strong>Pos Laju EMS:<\/strong> Max 30kg per parcel. No remote area surcharge anywhere in New Zealand. Postal channel generally clears customs smoothly. <strong>Liquids strictly prohibited.<\/strong><\/li>\r\n<\/ul><\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q2: Will I have to pay GST or customs duty when my parcel arrives in New Zealand?<\/summary><p>Both routes are <strong>not duty-inclusive<\/strong>. Goods valued under <code>NZD$1,000<\/code> (including freight) are generally duty-free, but New Zealand Customs makes the final determination. Goods over <code>NZD$1,000<\/code> attract GST at <code>15%<\/code>. If duties are assessed, Customs will contact the recipient directly. Ebaoguo cannot pay, advance, or negotiate any taxes on your behalf. Use the <a href=\"https:\/\/www.customs.govt.nz\/personal\/duty-and-gst\/whats-my-duty-estimator\" target=\"_blank\" rel=\"noopener\">NZ Customs Estimator<\/a> for an estimate.<\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q3: Can I send food from Malaysia to New Zealand?<\/summary><p>New Zealand&#8217;s Ministry for Primary Industries (MPI) enforces strict biosecurity rules. The following are prohibited or heavily restricted:\r\n<ul>\r\n<li>Eggs and egg products, dairy products, freshwater fish, bee products<\/li>\r\n<li>Meat and meat products, corn, fresh fruit<\/li>\r\n<li>Rare plants and animals and their products; medicinal animal products (e.g. bird&#8217;s nest, deer antler, bear bile)<\/li>\r\n<li>Live animals or plants, fresh flowers, soil, biological cultures and organisms<\/li>\r\n<\/ul>\r\nCommercially packaged dry goods can generally be attempted, but clearance is at NZ Customs\/MPI&#8217;s discretion. Always check <a href=\"https:\/\/www.customs.govt.nz\/personal\/prohibited-and-restricted-items\/\" target=\"_blank\" rel=\"noopener\">NZ Customs prohibited items<\/a> before shipping.<\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q4: Can I send health supplements or vitamins from Malaysia to New Zealand?<\/summary><p>You can try, but there is a risk of inspection, import permit requirements, or confiscation. All associated costs are the recipient&#8217;s responsibility. Products must have English labelling showing ingredients, expiry date, country of origin, and manufacturer. We recommend contacting us before shipping.<\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q5: How long does shipping from Malaysia to New Zealand take?<\/summary><p><ul>\r\n<li><strong>Aramex:<\/strong> Approximately 3\u20137 business days (may be delayed by customs inspections)<\/li>\r\n<li><strong>Pos Laju EMS:<\/strong> Official reference 2\u20134 business days; actual delivery may take 7\u201315 business days or longer<\/li>\r\n<\/ul>\r\nWe cannot guarantee or influence transit times.<\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q6: What happens if my parcel is held by New Zealand Customs?<\/summary><p>New Zealand Customs will contact the <strong>recipient directly<\/strong> to request documentation or payment of duties. Ebaoguo cannot intervene, provide customs documents, or pay on your behalf. If the recipient fails to respond in time, the parcel may be returned or destroyed \u2014 all resulting costs are the customer&#8217;s responsibility.<\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q7: Why can&#8217;t I send liquids via Pos Laju EMS?<\/summary><p>Pos Laju EMS is an air postal service. Aviation safety regulations strictly prohibit liquids from being transported as airmail without special packaging and approval. Liquids risk leaking during transit, creating a safety hazard. If you need to ship liquid products, please contact us to check whether Aramex may be suitable.<\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q8: Is there insurance? What&#8217;s covered?<\/summary><p><ul>\r\n<li>Insurance is optional \u2014 <code>5%<\/code> of declared value<\/li>\r\n<li>A valid proof of purchase is required; must be purchased before dispatch<\/li>\r\n<li>With insurance \u2014 maximum payout for total loss: <code>the equivalent of AU$500 per shipment<\/code><\/li>\r\n<li>Without insurance \u2014 maximum compensation for total loss: <code>the equivalent of AU$100 (including freight)<\/code><\/li>\r\n<li>Insurance does not cover damage, partial loss, customs seizure, or deterioration<\/li>\r\n<\/ul><\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q9: What is an ODA surcharge and does it apply to me?<\/summary><p>For the Aramex route, if the delivery postcode is classified as remote or rural, an Out of Delivery Area (ODA) surcharge applies automatically. You can check at the time of quote. <strong>Pos Laju EMS has no remote area surcharge<\/strong> \u2014 same rate to all New Zealand addresses.<\/p><\/details>\n\n\n\n<details class=\"wp-block-details is-layout-flow wp-block-details-is-layout-flow\"><summary>Q10: Can I send my personal belongings or used items?<\/summary><p>Yes \u2014 clothing, shoes, books, non-battery household items, and similar general goods are generally fine on both routes. Make sure nothing on the prohibited list is included and declare everything accurately. Note that insurance does not apply to personal or second-hand items.<\/p><\/details>\n\n\n\n<div id=\"prohibited\"><\/div>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/ebaoguo.cn\/mailing-rules\/\" target=\"_blank\" rel=\"noreferrer noopener\">\ud83d\udeab Full Prohibited Items List<\/a><\/div><\/div>\n\n\n<h3 class=\"wp-block-heading\">\ud83d\udeab Prohibited &#038; Restricted Items<\/h3>\n\n\n<h4>Highly Restricted or Prohibited by New Zealand Customs &#038; MPI<\/h4>\r\n<ul>\r\n<li>Eggs and all egg products<\/li>\r\n<li>Dairy products, freshwater fish, bee products<\/li>\r\n<li>Meat and meat products (not commercially processed)<\/li>\r\n<li>Seeds, nuts, legumes, corn, and straw packaging materials<\/li>\r\n<li>Fresh fruit, vegetables, plants, fresh flowers, and floral arrangement materials<\/li>\r\n<li>Soil, sand, biological cultures and organisms<\/li>\r\n<li>Rare and protected animals and plants and their products<\/li>\r\n<li>Medicinal animal products (e.g. bird&#8217;s nest, deer antler, bear bile)<\/li>\r\n<li>Animal food, medicines and vaccines, food additives, pesticides, insecticides<\/li>\r\n<\/ul>\r\n<em>More prohibited and restricted items: <a href=\"https:\/\/www.customs.govt.nz\/personal\/prohibited-and-restricted-items\/\" target=\"_blank\" rel=\"noopener\">NZ Customs Prohibited &#038; Restricted Items<\/a><\/em>\r\n\r\n<h4>Prohibited on Both Routes<\/h4>\r\n<ul>\r\n<li><strong style=\"color: #ff0000;\">Perfume, nail polish, aerosols, and any pressurised canisters<\/strong><\/li>\r\n<li>Explosives (fireworks, gunpowder, etc.)<\/li>\r\n<li>Flammable gases, liquids, solids (camping gas, paint, matches, etc.)<\/li>\r\n<li>Oxidising substances, organic peroxides (fertilisers, resins, etc.)<\/li>\r\n<li>Toxic substances, infectious materials (pesticides, blood samples, etc.)<\/li>\r\n<li>Radioactive materials<\/li>\r\n<li>Corrosive substances (acids, alkalis, bleach, mercury, etc.)<\/li>\r\n<li>Lithium batteries (unless meeting special transport requirements), airbags, strong magnetic materials<\/li>\r\n<li>Live or dead animals, animal products, human remains or bodily fluids<\/li>\r\n<li><strong style=\"color: #ff0000;\">Cigarettes, e-cigarettes and vape liquids, alcohol<\/strong><\/li>\r\n<li>Prescription medication<\/li>\r\n<li>Currency, payment cards, securities<\/li>\r\n<li>Counterfeit or infringing goods<\/li>\r\n<\/ul>\r\n\r\n<div class=\"ebg-callout\" style=\"border-left:4px solid #e91e63;padding:12px 16px;background:#fce4ec;border-radius:4px;margin:16px 0\"><strong>Warning:<\/strong> If prohibited items are found hidden in a parcel, or if goods are not declared accurately, all consequences (seizure, fines, prosecution) are entirely the sender&#8217;s responsibility. Ebaoguo bears no liability. All resulting costs are payable by the customer.\r\n\r\n<strong style=\"color: #ff0000;\">All outbound parcels pass through X-ray security screening. If prohibited items are detected, the parcel will be returned (7\u201310 business days) and a handling fee of at least <code>AUD$25 per item<\/code> will be charged.<\/strong><\/div>\r\n\r\n<h4 style=\"text-align: center;\"><span style=\"background-color: #000000; color: #ffff00; padding: 15px; display: inline-block; margin-top: 10px;\"><strong>\u2757 Not sure if your item can be shipped? Always check with us first.<\/strong><\/span><\/h4>\n\n\n<h3 class=\"wp-block-heading\">Insurance<\/h3>\n\n\n<ul>\r\n<li>Insurance is optional \u2014 <code>5%<\/code> of declared value<\/li>\r\n<li>A valid purchase invoice is required; insurance must be purchased before dispatch<\/li>\r\n<li>With insurance: maximum payout for total loss is <code>the equivalent of AU$500 per shipment<\/code><\/li>\r\n<li>Without insurance: maximum compensation for total loss is <code>the equivalent of AU$100 (including freight)<\/code><\/li>\r\n<li>Insurance does not cover damage, partial loss, customs seizure, deformation, or deterioration<\/li>\r\n<\/ul>\r\nPlease read the full <a href=\"https:\/\/ebaoguo.cn\/terms-and-conditions\/\" target=\"_blank\" rel=\"noopener\">Ebaoguo Global Forwarding Disclaimer &#038; Insurance Policy<\/a>\n\n\n\nPlease read our full insurance and disclaimer policy before shipping\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\"><div class=\"wp-block-button\"><a class=\"wp-block-button__link\" href=\"https:\/\/www.ebaoguo.cn\/register\">Register Now \u2014 Get Your Malaysia Warehouse Address<\/a><\/div><\/div>\n\n\n\n\n\n<h2 class=\"wp-block-heading\" id=\"contact\">Contact Us<\/h2><div class=\"wp-block-columns is-not-stacked-on-mobile ebg-contact-4col ebg-contact-grid is-layout-flex wp-container-core-columns-layout-1 wp-block-columns-is-layout-flex\"><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p style=\"text-align:center;margin:0 0 4px;font-weight:700;font-size:14px;color:#374151\">WeChat<\/p><p style=\"text-align:center;margin:0 0 10px;font-size:12px;color:#6b7280\">Scan to add<\/p><figure class=\"wp-block-image size-medium\" style=\"margin:0 auto;text-align:center\"><img decoding=\"async\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2022\/06\/ebaoguo12-200x200.jpg\" alt=\"WeChat QR code\" style=\"max-width:140px;width:100%;height:auto;margin:0 auto\" \/><\/figure><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p style=\"text-align:center;margin:0 0 4px;font-weight:700;font-size:14px\"><a href=\"http:\/\/line.me\/ti\/p\/@ebaoguo?from=page&amp;searchId=ebaoguo\" target=\"_blank\" rel=\"noopener\" style=\"color:#116ebf;text-decoration:none\">LINE<\/a><\/p><p style=\"text-align:center;margin:0 0 10px;font-size:12px;color:#6b7280\">Click to add<\/p><figure class=\"wp-block-image size-medium\" style=\"margin:0 auto;text-align:center\"><a href=\"http:\/\/line.me\/ti\/p\/@ebaoguo?from=page&amp;searchId=ebaoguo\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2022\/06\/ebaoguo_line-300x300.jpg\" alt=\"LINE QR\" style=\"max-width:140px;width:100%;height:auto;margin:0 auto\" \/><\/a><\/figure><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p style=\"text-align:center;margin:0 0 4px;font-weight:700;font-size:14px\"><a href=\"https:\/\/wa.me\/message\/UIZ4LXUW4I5CB1\" target=\"_blank\" rel=\"noopener\" style=\"color:#116ebf;text-decoration:none\">WhatsApp<\/a><\/p><p style=\"text-align:center;margin:0 0 10px;font-size:12px;color:#6b7280\">Click to chat<\/p><figure class=\"wp-block-image size-medium\" style=\"margin:0 auto;text-align:center\"><a href=\"https:\/\/wa.me\/message\/UIZ4LXUW4I5CB1\" target=\"_blank\" rel=\"noopener\"><img decoding=\"async\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2021\/04\/IMG_20240916_015013-300x300.png\" alt=\"WhatsApp QR\" style=\"max-width:140px;width:100%;height:auto;margin:0 auto\" \/><\/a><\/figure><\/div><div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><p style=\"text-align:center;margin:0 0 4px;font-weight:700;font-size:14px;color:#374151\">WeChat Mini App<\/p><p style=\"text-align:center;margin:0 0 10px;font-size:12px;color:#6b7280\">Scan to open<\/p><figure class=\"wp-block-image size-medium\" style=\"margin:0 auto;text-align:center\"><img decoding=\"async\" src=\"https:\/\/ebaoguo.cn\/wp-content\/uploads\/2022\/06\/mini.jpg\" alt=\"WeChat Mini App QR\" style=\"max-width:140px;width:100%;height:auto;margin:0 auto\" \/><\/figure><\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>\u2708\ufe0f Shipping from Malaysia to New Zealand made easy \u2014 Ebaoguo offers Aramex and Pos Laju EMS express routes with 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