{"id":37677,"date":"2024-03-16T10:04:18","date_gmt":"2024-03-16T00:04:18","guid":{"rendered":"https:\/\/ebaoguo.com\/help\/"},"modified":"2025-07-29T19:38:20","modified_gmt":"2025-07-29T09:38:20","slug":"help","status":"publish","type":"page","link":"https:\/\/ebaoguo.cn\/en\/help\/","title":{"rendered":"Help Center"},"content":{"rendered":"<div class=\"betterdocs-live-search\">\n\t\n\t<form class=\"betterdocs-searchform betterdocs-advance-searchform\">\n\t\t<div class=\"betterdocs-searchform-input-wrap\">\n\t\t\t<svg class=\"docs-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" width=\"38px\" viewBox=\"0 0 50 50\" version=\"1.1\">\n\t\t\t\t<g id=\"surface1\">\n\t\t\t\t\t<path d=\"M 21 3 C 11.601563 3 4 10.601563 4 20 C 4 29.398438 11.601563 37 21 37 C 24.355469 37 27.460938 36.015625 30.09375 34.34375 L 42.375 46.625 L 46.625 42.375 L 34.5 30.28125 C 36.679688 27.421875 38 23.878906 38 20 C 38 10.601563 30.398438 3 21 3 Z M 21 7 C 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d=\"M74.6,77.6c-0.8,0-1.5-0.3-2.1-0.9L51.3,55.5c-1.2-1.2-1.2-3.1,0-4.2c1.2-1.2,3.1-1.2,4.2,0l21.2,21.2c1.2,1.2,1.2,3.1,0,4.2C76.1,77.3,75.4,77.6,74.6,77.6z\"><\/path>\n\t\t\t<\/svg>\n\t\t<\/div>\n\n\t\t\t\t<input type=\"hidden\" value=\"Search\" aria-label=\"Search Submit\" class=\"betterdocs-search-submit\" \/>\n\t<\/form>\n\n\t<\/div>\n\n\n<div\n\tclass=\"betterdocs-category-grid-wrapper betterdocs-shortcode\">\n\t<div\n\t\tclass=\"betterdocs-category-grid-inner-wrapper layout-1 layout-flex docs-col-3 single-kb\" data-column_desktop=\"3\" style=\"--column: 3;\">\n\t\t\n<article\n\tdata-id=\"3041\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/ebaoguo.cn\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.10\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">HowTo<\/h2>\n<div data-count=\"4\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 4 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/ebaoguo.cn\/en\/docs-category\/howto\/\">\n\tExplore More<\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"3039\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"betterdocs-category-icon\" class=\"betterdocs-category-icon-img\" src=\"https:\/\/ebaoguo.cn\/wp-content\/plugins\/betterdocs\/assets\/admin\/images\/betterdocs-cat-icon.svg?v=4.3.10\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Getting Started<\/h2>\n<div data-count=\"1\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 1 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/ebaoguo.cn\/en\/docs-category\/getting-started\/\">\n\tExplore More<\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"3021\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Shipping from the United States<\/h2>\n<div data-count=\"1\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 1 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/ebaoguo.cn\/en\/docs-category\/shipping-from-the-united-states-en\/\">\n\tExplore More<\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"3020\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Shipping from Taiwan<\/h2>\n<div data-count=\"3\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 3 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/ebaoguo.cn\/en\/docs-category\/shipping-from-taiwan-en\/\">\n\tExplore More<\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"3019\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Shipping from Japan<\/h2>\n<div data-count=\"8\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 8 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/ebaoguo.cn\/en\/docs-category\/shipping-from-japan-en\/\">\n\tExplore More<\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"3018\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Shipping from China Mainland<\/h2>\n<div data-count=\"10\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 10 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/ebaoguo.cn\/en\/docs-category\/shipping-from-china-mainland-en\/\">\n\tExplore More<\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"3017\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Shipping from Malaysia<\/h2>\n<div data-count=\"11\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 11 \t<\/span>\n<\/div>\n\t<\/div>\n<\/div>\n<div class=\"betterdocs-body\">\n<ul class=\"betterdocs-articles-list\">\n\t<\/ul>\n<\/div>\n<div class=\"betterdocs-footer\">\n\t\n<a class=\"docs-cat-link-btn betterdocs-category-link-btn\" href=\"https:\/\/ebaoguo.cn\/en\/docs-category\/shipping-from-malaysia-en\/\">\n\tExplore More<\/a>\n<\/div>\n\t<\/div>\n<\/article>\n\n<article\n\tdata-id=\"3016\" class=\"betterdocs-single-category-wrapper category-grid default\">\n\t<div class=\"betterdocs-single-category-inner\">\n\t\t\n<div class=\"betterdocs-category-header\">\n\t<div class=\"betterdocs-category-header-inner\">\n\t\t\n<div class=\"betterdocs-category-icon\">\n\t<img decoding=\"async\" alt=\"\" class=\"betterdocs-category-icon-img\" src=\"\" \/><\/div>\n<h2 class=\"betterdocs-category-title\">Shipping from Australia<\/h2>\n<div data-count=\"15\" class=\"betterdocs-category-items-counts\">\n\t<span>\n\t\t 15 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