Shipping from China to Malaysia
Sea Freight from China to Malaysia
(Ebaoguo will automatically determine which of the following shipping services is suitable for your submitted parcels)
1. Small Shipments Sea Freight from China to Malaysia
This service is suitable for shipments of less than 1 CBM. Parcels will be delivered to door (free Malaysia local shipping charges).
The shipment minimum charge is 5kg, with a 1kg round-up. If the shipment is less than 5kg, shipping charges will calculate as 5kg.
*. This service applies to all accumulated parcels shipment of less than 1 CBM.
1. Single side of less than 140cm, and 2 longest sides with a total of no more than 140cm.
2. Maximum of 70KG per parcel in actual weight.
3. Chargeable weight is comparing the actual and volume weight and taking the greater value. Calculation method: parcel size (cm) length x width x height / 5000.
4. More than 1 parcel can be accumulated in 1 shipment if they are all for the same recipient.
5. Small sea freight shipment is tax included. General goods and sensitive goods are allowed to be shipped together in 1 shipment.
6. Cut off day every Thursday, and shipment despatch every Friday.
|
General/Sensitive Goods |
Example |
|
|---|---|---|
| West
Malaysia |
RM36/First 5kg RM8/Next 1kg |
1. 3kg->RM36 2. 7kg->RM36+2*RM8=RM52 |
| East
Malaysia |
RM65/First 5kg RM10/Next 1kg |
1. 3kg->RM65 2. 7kg->RM65+2*RM10=RM75 |
2. Bulk Shipments Sea Freight from China to Malaysia (CBM)
This service is suitable for shipments of more than 1 CBM. Parcels will be delivered to door (free Malaysia local shipping charges).
The shipment minimum charge is 1CBM, with a 0.1CBM round-up. If the shipment is less than 1CBM, shipping charges will calculate as 1CBM.
|
General/Sensitive Goods |
Example |
|
|---|---|---|
| West
Malaysia |
RM530/CBM |
1. 1CBM->RM530 2. 1.14CBM->RM530*1.2=RM636 |
| East
Malaysia |
No service provided |
N/A |
Parcels dimensions of either 1 side exceeding 120cm will have an extra handling surcharge.
| Range | Surcharge |
| 0.1 - 1.2m | N/A |
| 1.21 - 3.0m | AUD$45 |
| 3.01 - 4.0m | AUD$65 |
| 4.01 - 5.0m | AUD$85 |
Transit Time
- China warehouse despatch time is every Tuesday and Thursday.
- The delivery time range is between 15-25days.
Duties and Taxes
- Delivery Duty Paid (DDP).
- Duties, import clearance, and any taxes are all included.
What can I Import into Malaysia?
Your parcels will be divided into 3 categories: General goods, Sensitive goods, and Contraband Goods.
General and sensitive goods can be submitted together. For contraband goods, parcels can be submitted to be returned to the supplier, or else requested to be disposed of (the warehouse will not be in charge of any extra charges for returning to the supplier, there will also be return parcel fees that occur).
| Category | Accepted | Description |
|---|---|---|
| General
Goods |
Clothing, shoes, furniture, household items, sporting goods, books | Anything that doesn’t include batteries, liquids, aerosols, powder, branded products, magnets, or sprays, can be classified as “General Goods”. |
| Sensitive
Goods |
Ceramics, toilets, marble, pesticides, foods, beverages | |
| Contraband
Goods |
Any prohibited and restricted items | white powder, weapons, live animals, any sort of currency or silver and gold, flammables items, high-pressure gas, dangerous goods, alcohol, drugs, tobacco, and plants. |
Air Freight from China to Malaysia
(Ebaoguo will automatically determine which of the following shipping services is suitable for your submitted parcels)
- Air Freight Express DDP (General Goods) & DDU (6%SST applies for Sensitive Goods)
West Malaysia (1kg round up)
| General Goods
(DDP) |
Sensitive Goods
(6%SST Applies) |
|
|---|---|---|
| Chargeable Weight (per Shipment) | Rates (per kg) | Rates (per kg) |
| Under 5KG | RM 35/KG | RM 40/KG |
| 5.1KG – 10KG | RM 30/KG | RM 35/KG |
| 11KG – 30KG | RM 25/KG | RM 30/KG |
East Malaysia（1kg round up）
| General Goods
(DDP) |
Sensitive Goods
(6%SST Applies) |
|
|---|---|---|
| Chargeable Weight (per Shipment) | Rates (per kg) | Rates (per kg) |
| Under 5KG | RM 40/KG | RM 45/KG |
| 5.1KG – 10KG | RM 35/KG | RM 40/KG |
| 11KG – 30KG | RM 30/KG | RM 35/KG |
1. Single side of less than 70cm, maximum of 30KG per parcel in actual weight.
2. Chargeable weight is comparing the actual and volume weight and taking the greater value. Calculation method: parcel size (cm) length x width x height / 5000.
3. The shipment minimum charge is 1kg, with a 1kg round-up.
4. More than 1 parcel can be accumulated in 1 shipment if they are all for the same recipient.
Transit Time
- China warehouse despatch time is every Wednesday and Friday.
- The delivery time range is between 7-15 daya.
What can I Import into Malaysia?
Your parcels will be divided into 3 categories: General goods, Sensitive goods, and Contraband Goods.
General and sensitive goods can be submitted separately to reduce total costs for the shipment. For contraband goods, parcels can be submitted to be returned to the supplier, or else requested to be disposed of (the warehouse will not be in charge of any extra charges for returning to the supplier, there will also be return parcel fees that occur).
| Category | Accepted | Description |
|---|---|---|
| General
Goods |
Clothing, shoes, bags, toys, automotive accessories, sporting goods, and daily households items | Anything that doesn’t include batteries, liquids, aerosols, powder, branded products, magnets, or sprays, can be classified as “General Goods”. |
| Sensitive
Goods |
Batteries, electrical appliances, foods, beverages, medicines, health products, skin care products, cosmetics, liquids | |
| Contraband
Goods |
Any prohibited and restricted items | white powder, weapons, live animals, any sort of currency or silver and gold, flammables items, high-pressure gas, dangerous goods, alcohol, drugs, tobacco, and plants. |
Other Charges
- Fumigation Charges
- Rattan, bamboo, wooden products, or wooden packaging will need fumigation treatment prior to leaving China Port.
- Fumigation Charges RM100/CBM or RM$20/0.2CBM.
- Packaging Charges
- Furniture, machinery, and heavy or any fragile items are recommended to be packed with wooden racks or wooden boxes. Please remind the seller to use clean and smooth wooden plywood. It is strictly unacceptable if any wooden packaging is moldy, there will be extra manual handling charges, and new wooden packaging charges apply for the shipment.
-
- Wooden Frame RM45/CBM/PC | RM15/0.2CBM/PC.
- Malaysia Quarantine Charges
-
If there is Malaysia Quarantine occurs, there will be quarantine charges that need to be paid. This will be based on the charges provided by Malaysia Quarantine Centre.
-
How to use EBAOGUO service shipping from China to Australia?
Step 1: Sign up and log in to https://ebaoguo.cn to get the Ebaoguo China Warehouse address and your support code.
Step 2: Shop in any China online shops or prepacked yourself, then ship to our China warehouse.
Step 3: You will be notified via email once your packages have arrived at our Ebaoguo China warehouse.
Step 4: Submit all packages in “My Parcels” by filling out your Malaysia Residential address and customs declaration form.
Step 5: You can tick extra services provided by China Warehouse, such as consolidation parcels. We will process your packages after your request is submitted.
Step 6: The final billing summary will be emailed to you once we’ve packed your packages.
Step 7: Once payment is received, we will dispatch your packages on the next available shipment.
Prohobited and Restricted Items
Guns, Ammunition and All Weapons
Illegal Drugs and Narcotics
How do you measure a box?
① Standard Package:
Measurement is calculated according to the carton’s length, width, and height.
③Irregular Shaped Box 2：
Measurement is calculated according to the carton’s longest side.
③Irregular Shaped Box 2：
Measurement is calculated according to the carton’s longest side.
FAQ
When submitting your shipments, whether you need to self-pickup or local delivery, you must enter your real name (matching your Passport/ID), and your receiving address (matching your water bills, electricity bills, telephone bills, or bank statement). We will submit on your behalf to Customs according to the information you provided. If there are wrong receiver details being provided which caused extra customs fees, you will need to be responsible for the charges that occur.
Yes, you can. If the parcels contain goods or packages for other people (such as your friends or relatives) you can submit their address for the shipment. However, freight charges will be calculated separately for every shipment. Freight charges could not be combined for multiple shipments.
Our China warehouse will measure and weigh each parcel that arrives at our warehouse into your ebaoguo account. If there are any queries regarding size and weight, you can check the pictures provided in your parcel lists. For direct communication, you can contact our customer service via chat.
Due to the large volume of parcels arrives our China warehouse every day, we are unable to refuse any parcels at the time of delivery. However, you can submit the parcel that you would like to return from your parcel list, there will be local delivery shipping fees occur. We do not accept return pickup arranged by the sender, this is to minimise risks of random pickups from the warehouse and leading to parcels missing in transit.
When you submit the parcels for your shipments, the China warehouse will consolidate your parcels into your current bigger boxes for free, this is to minimise the risks of small parcels lost in transit. If your current largest box is not big enough, the warehouse will use our own specific size carton to fit all your small parcels into the boxes, there will be new carton charges applied. The warehouse will record the size of the shipments based on final consolidation parcels. If you do not want your parcels to be unpacked by the warehouse for consolidation, please leave a note when submitting your shipments.
You can not randomly declare items in your shipments. All declarations must be filled in English, with specific products name and prices. For example, cooking pans, and kettles, you can not declare as kitchen essentials, you will need to declare every single item in your shipments. If goods are being assessed by Customs, we may request evidence of purchase from you. Incorrectly declaring value can result in paying duties, taxes, and charges that occur.
- Sea freight small shipments service is delivered to the door. If you are not convenient, you can choose the parcels to be delivered to Ebaoguo Malaysia warehouse and self-pickup from our Malaysia warehouse.
- Sea freight bulk shipment service is pickup from Ebaoguo Malaysia warehouse. You can contact us if you need us to organise local delivery for you with extra local delivery charges.
All services are freight prepaid services. You will need to make payment prior to despatch.
Yes, you can. Please check our Malaysian Ringgit (RM) payment method.
Prohibited and Restricted Goods
Items that can not be shipped:
– White powders, crystals;
– Explosives, such as fireworks or sparks;
– Anti-epidemic items (masks, disinfectants, etc);
– Tobacco products, including cigarettes, cigars, loose tobacco, smokeless tobacco, hookah or shisha;
– Electric bicycles and scooters that can be used on the road (to ship these items, must be approved by Road Vehicle Standards);
– Combustible gas, such as sol or camping gas; non-combustible gas, such as compressed oxygen; toxic gas, such as oxygen difluoride;
– Flammable liquids such as solvents or paint;
– Flammable solids, such as matches, substances that can ignite spontaneously, such as phosphorus; hazardous substances, such as calcium carbide;
-Oxidising substances, such as fertilisers; organic peroxides, such as fiberglass repairs kits;
– Toxic substances, such as pesticides; infectious substances, such as blood tests or medical tests;
– Radioactive items, such as smoke detectors;
– Corrosive items such as bleach or drain cleaner;
– Other items, such as airbags, mobile phones, computers, pornographic materials, plants/seeds/flowers, magnets or items containing ferromagnetic materials, human remains/body fluids, live/dead animals, animal skins/furs/any animal parts, wet, dry, metal or lithium batteries or products containing these items, perfume, nail polish, aftershave, hair spray, cigarettes, e-cigarettes, alcohol, prescription drugs, pork products, tin cans, and products with peculiar smell, etc.
Note: If the above-mentioned contraband has been included in the packaging or has not been declared truthfully, which results in any form of return, fine, or even criminal penalties recipients will be responsible for this.
If you are not sure whether the item can be mailed,
please contact customer service.
Insurance
-
Insurance
- Insurance must be selected and paid before shipment dispatch.
- Insurance is not compulsory and the insurance fee is 5% of the declared value.
- Please note that the standard limitations and exclusions of liability set out in the EBAOGUO Terms and Conditions will apply if you do not purchase insurance for your shipments.
- Insurance only covers loss, insurance will not cover damage inside or outside of the box or cargo.
- If the parcels are not received within 60 working days after dispatch, they will be confirmed as lost (this applies to airfreight shipments).
- When you declare insurance, you will need to provide proof of purchase, such as invoices or payment records, which need to match the amount you declared in the shipment.
- Insurance can only compensate for losses, not damages to the parcel.
- For all claims, please contact EBAOGUO customer service by emailing sales@ebaoguo.cn, please make sure you send all supporting documents and shipment numbers in the email.
Insurance Not Cover
- Incorrect declaration of the cargo leads to any delays in shipments.
- Improper or insufficient packing, securing, marking, or addressing the shipments.
- Any delay in the delivery inability or failure to complete a delivery due to acts or omission of Customs or other regulatory agencies.
- Any damage in transit for fragile items.
- Failure or inability to attempt to contact the Sender or Recipient concerning incomplete or inaccurate address, incorrect or incomplete documentation, non-payment of duties and taxes necessary to release a Shipment, or incomplete or incorrect custom’s broker’s address.
- Loss or damage to any package for which Ebaoguo has no record of receiving the parcel.
- Damage to briefcases, luggage, garment bags, aluminum cases, plastic cases, or other items whose outer finish might be damaged by adhesive labels, soiling, or marking unless placed in an adequate, protective container for the shipment.
- Damage, delay, or loss of any shipment containing any prohibited item.
We provide parcels consolidation for China to Malaysia
