Service
Dear Valued Customer,
Because of business growth, we will relocate our China warehouse to the new address.
From August 5th 2022 to August 27th 2022, we will still process parcels to the old warehouse. It is recommended to notify the seller to transfer to the new warehouse immediately to avoid the parcels not arriving at the old warehouse on or before August 20th 2022.
From August 28th, 2022, the old warehouse in China will be closed. All parcels being sent there will fail delivery since no one will receive them. Please get in touch with the seller to change the new warehouse address. If you are unsure which shipping line suits your parcel after the move, you can log in to dashboard.ebaoguo.com to declare your shipment and compare available forwarding options.
We apologize for any inconvenience caused to you. If you have any questions about the transition — including weight estimates or shipping costs to your destination — our live shipping calculator can give you an instant quote. For anything else, please reach out to our Customer Service team directly.
We want to thank you for your continued support.
Ebaoguo China Team
📦 Ship with Ebaoguo
Wondering about shipping costs? Use the shipping calculator — select origin, destination, and weight for an instant quote.
How it works: register at dashboard.ebaoguo.com to get your dedicated warehouse address → send your parcels there → declare and choose a shipping line → we pack and dispatch.
Updated 2026-05 · Source: Ebaoguo Operations