Ship from Australia.
We handle the rest.
Ebaoguo is Australia’s trusted parcel forwarding and consolidation service for the Chinese community. Shop at any Australian store, ship to our Melbourne warehouse, and we’ll consolidate and forward your parcels home — saving up to 60% compared to shipping each one separately.
Popular routes: AU to Malaysia · AU to China · AU to Taiwan · AU to Singapore · China to AU
Ship everything to your Ebaoguo warehouse
Three ways we help you ship smarter
Whether you're shipping back home or sourcing from China, we've got you covered.
4 steps to ship from Australia
Register free and get a real Melbourne warehouse address. The rest is easy.
Pick up from any of our 7 global warehouses
Popular parcel forwarding routes
Rates vary by weight and route. Use our shipping calculator for an instant quote.
Pay in AUD, MYR, CNY, SGD or NZD — no conversion needed
5 local currencies. No monthly fees.
VISA / Mastercard / Amex
PayPal
Online banking
e-Wallet
Alipay
Real people, real parcels
The consolidation service is a game-changer. I ordered from Chemist Warehouse, Coles, and JB Hi-Fi separately, they combined it all into one box to Kuala Lumpur. Shipping cost cut in half.
Sent health supplements back to my parents in Taipei. The DDP option meant no extra customs charges on their end. Arrived in 5 days, door to door. Will definitely use again.
The Chinese-speaking support team is brilliant. I had no idea how to fill in the customs declaration and they walked me through every step. Very transparent about duties too.
More than forwarding — a full cross-border logistics ecosystem
From individual shoppers to Australian online sellers, we've built the tools for every use case.
Order management for Australian sellers. Connects with Shopify, eBay, Amazon. 12+ carriers, real-time rate comparison, Melbourne warehouse fulfils in 24h.
Compare rates across multiple carriers in 30 seconds. Book a pickup at your door. Available in AU, NZ and MY. No monthly fees.
Popular with students and travellers. 6-side photo on arrival, climate-controlled warehouse, 24h CCTV. Pickup anywhere in Australia.
Can't navigate an Australian store? Shop our curated direct-ship mall or ask our buying agents to source it for you. Genuine products, shipped direct.
Register free, get your 7 warehouse addresses instantly
No monthly fees. Points rewards from day one. Chinese-speaking support team ready to help.
Parcel forwarding Australia — common questions
Still got questions? Log in and chat with our team.
What exactly is Ebaoguo?
Ebaoguo is a parcel forwarding and consolidation platform founded in Melbourne, Australia in 2014. We give you a real street address at our Melbourne warehouse (plus 6 more worldwide), so you can shop at any Australian retailer and ship your purchases home at a fraction of the cost of shipping each parcel individually.
Over 20,000 customers and 270,000+ parcels shipped across Australia, Malaysia, China, Taiwan, Hong Kong, Singapore, New Zealand and more.
How does parcel forwarding from Australia work?
It is simpler than it sounds:
- Register free — takes 2 minutes. You get a real Melbourne warehouse address.
- Shop anywhere in Australia — Amazon, eBay, Chemist Warehouse, Apple Store — and ship to your Ebaoguo address.
- We consolidate — once your parcels arrive, we photo-check them and combine everything into one box for free. Store for up to 30 days at no charge.
- You pay and we ship — choose your route and pay in your local currency. Your parcel arrives in 5-10 business days.
Can I combine parcels from different Australian stores?
Absolutely — that is the whole point of consolidation. Instead of paying for three separate international shipments (say, from Chemist Warehouse, JB Hi-Fi and Cotton On), we combine everything into one box. You pay one international shipping fee instead of three.
This typically saves 40-60% compared to shipping each parcel individually. We offer 30 days of free storage so you can keep shopping before shipping everything together.
How long does shipping take from Australia?
Most routes take 5-10 business days from the day your consolidated parcel leaves our Melbourne warehouse. Transit time depends on your destination and the route option you select.
You will receive a tracking number and can follow your parcel's journey in real time from your Ebaoguo dashboard.
What can't I ship through Ebaoguo?
Items we cannot forward include:
- Flammable or hazardous materials (lighter fluid, oversized lithium batteries, fireworks)
- Counterfeit or trademark-infringing goods
- Live animals, insects, or plants
- Controlled drugs and prescription medication (varies by destination)
- Weapons, knives, and controlled items
Restrictions vary by destination. When in doubt, contact our support team before shipping.
Do I pay customs or import duties?
It depends on your destination:
- Australia to Malaysia: DDP (Delivered Duty Paid) options available — duties are already built into the shipping fee, nothing extra to pay on arrival.
- Australia to Taiwan: DDP available — no surprise charges at the door.
- Other routes: Customs duty depends on your country's import threshold and the declared value. Use our shipping calculator to understand the options, or ask our support team.
What currencies can I pay in?
You can pay in your local currency — no conversion needed:
- AUD — bank transfer, Visa / Mastercard / Amex, PayPal
- MYR — Malaysian bank transfer, online banking, e-wallet
- CNY — WeChat Pay, Alipay
- SGD — Singapore bank transfer
- NZD — NZ bank transfer
No monthly subscription fees — you only pay for the shipping.