[URGENT NOTICE] Suspension of Logistics Services to Selected Middle East Regions
Dear Valued Customers,
Due to ongoing international volatility and the significant escalation of security risks in the Middle East, Ebaoguo.COM has conducted a thorough risk assessment. To ensure the absolute safety of your shipments and all personnel involved, we have made the difficult but necessary decision to temporarily suspend logistics services to and from specific Middle Eastern countries/regions, effective immediately. We sincerely apologise for any inconvenience this may cause.
1. Affected Services (Effective March 4, 2026)
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Outbound Suspension: All shipping services from our global warehouses (including those in China, Australia, New Zealand, Malaysia, Japan, etc.) to the following countries/regions are suspended:Bahrain, Iran, Iraq, Israel, Jordan, Kuwait, Lebanon, Oman, Qatar, Saudi Arabia, United Arab Emirates (UAE).
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Inbound Suspension: Concurrently, pickup services originating from the aforementioned countries/regions to any of our global warehouses are also suspended immediately.
2. Handling of In-Transit Shipments
For shipments already in transit prior to this notice, please be advised that they will experience unpredictable delays due to force majeure factors such as airspace controls, port operational instability, and heightened security inspections. We are closely monitoring the status of all affected shipments and will endeavor to arrange delivery as soon as conditions safely permit. However, we are unable to guarantee specific delivery timelines at this time. You may track your shipment’s latest status on our website using your tracking number.
3. Service Resumption
The timeline for resuming full services is to be determined and is entirely dependent on the evolution of the international situation and our subsequent safety assessments. We will provide real-time updates on our official website (Ebaoguo.COM) and via email/SMS notifications. Please stay tuned for further announcements.
We greatly appreciate your understanding, patience, and continued support during this challenging period. We are committed to restoring our full range of services as soon as it is safe to do so.
Sincerely,
The Ebaoguo.COM Operations Team
March 4, 2026
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Updated 2026-05 · Source: Ebaoguo Operations
