China to Thailand EMS Air Freight Line

China to Thailand EMS Air Freight Line #

Shipping Rates: #

• Rate: weight-based — check the current EMS tariff in the rate calculator
• Minimum charge is 1 kg (parcels under 1 kg are charged as 1 kg); additional weight is rounded up to the nearest 0.5 kg
• Chargeable weight: the greater of actual weight or volumetric weight (L × W × H ÷ 5000 cm)
• Example: 2.3 kg is charged as 2.5 kg (rounded up to the next 0.5 kg)

Duties & Taxes: #

Transit Time #

• Dispatched Monday to Friday (excluding Chinese public holidays). Once payment is confirmed, the warehouse will hand over the parcel to China Post on the next business day

Last-Mile Delivery #

• Delivered by Thailand Post

What Can I Send (General Goods)? #

What Cannot Be Sent

This refers to goods that are prohibited from being imported into or exported from Thailand.

Examples of prohibited items include:

Narcotics · Obscene materials · Counterfeit trademarked goods and intellectual property infringing items

Counterfeit currency or coins · Protected animals or CITES-listed wildlife

Counterfeit and fake products are prohibited from entering Thailand, including counterfeit currency and replica shoes, clothing, hats, jewellery, etc.

As well as pirated books, discs, electronic products, etc.

All items prohibited by customs and airlines are strictly forbidden

For more prohibited items, please refer to the restricted goods list at the bottom of our website

Some items are prohibited from import. If you are unsure whether an item can be brought into Thailand, please contact us.

Important Notes #

1. Consolidation service available: parcels with an actual weight not exceeding 10 kg can be consolidated; the combined actual weight after consolidation must not exceed 30 kg
2. Each box is charged separately; weights are not combined
3. For individual items, no single side may exceed 110 cm, and the total of all three sides must be less than 300 cm
4. Payment is required before dispatch. You can download an Invoice issued by Ebaoguo’s Australian company from the website (inclusive of any prepaid amounts)
5. We are responsible for parcel transportation only. We are not liable for incorrect or missing quantities dispatched by the seller, nor for discrepancies in colour, size, or style, nor for defects such as loose stitching, colour fading, or melting during transit. You may select additional services when submitting your parcel to verify item quantities and inspect product quality
6. Accurate declaration is required. If goods are misdeclared or under-declared and are seized, confiscated, or destroyed by customs, shipping fees will not be refunded. Any additional costs incurred will be borne by the customer.
7. Insurance can be purchased at 5% of the declared value. A purchase invoice for the goods must be provided. Insurance must be purchased before dispatch. Insurance covers loss only — damage is not covered. Maximum compensation is the equivalent of AU$500 (inclusive of shipping fees).
8. If no insurance is purchased, compensation for loss is limited to 2 times the shipping fee. Damage and all other forms of loss are not covered.

Notes regarding delivery addresses:

• Mail addressed to PO Box holders must include the recipient’s residential address and phone number;
  — International parcels are not accepted at Parcel Locker addresses
• If destination customs identifies prohibited or non-importable goods in a parcel, the goods will be confiscated or returned. Shipping fees are non-refundable. Return shipping costs are the responsibility of the sender.
• If customs clearance requirements are not met, delivery may be delayed or the parcel may be returned to the sender. Shipping fees are non-refundable
• If an address change is required after a shipping label has been issued, an additional fee applies per consignment (AUD 25 per waybill)

The carrier accepts no liability in the following circumstances:

• Force majeure events, including but not limited to: earthquakes, tornadoes, storms, floods, heavy fog, war, air disasters or embargoes, riots or civil disturbances, strikes, etc.
• Inherent defects or characteristics of the parcel contents.
• Claims not submitted by the sender within four months from the date of dispatch.
• Parcels containing prohibited or restricted items that are confiscated or otherwise dealt with by government authorities in accordance with relevant laws and regulations.
• Any claim arising after the outer packaging is found intact and the parcel has been signed for by the recipient.
• Indirect financial losses resulting from loss, shortage, or damage to parcels, or other losses caused by delivery delays.
• Losses exceeding the applicable compensation limit.

Prohibited and Restricted Items #

• 🚫 Counterfeit goods
• 🚫 Firearms, ammunition and weapons
• 🚫 Illegal drugs and narcotics

Firearms, Ammunition and All Weapons

Illegal Drugs and Narcotics

How Irregular Parcels Are Measured #

① Standard Parcel Measurement:

For parcels in standard carton dimensions, volumetric weight is calculated using the carton’s length, width, and height.

② Curved Parcel Measurement:

If the sides of a carton bulge outward due to pressure from the contents, the longest side of the parcel is used for calculation.

③ Irregular Parcel Measurement:

If the actual size of the goods requires irregular packaging, volumetric weight is calculated based on the longest side of the parcel.

Frequently Asked Questions #

Contact Us #

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Updated 2026-07 · Source: Ebaoguo Operations