Effective 1 April 2026, our Melbourne warehouse charges an inbound processing fee on incoming shipments:
- Small parcels (≤ 30 kg per unit): AUD $1.00 each
- Pallet shipments: AUD $15.00 per pallet
This fee covers manual sorting, barcode check-in, and short-term storage. It will be added automatically to your shipping invoice at order time.
📦 Route: Australia → Thailand
📅 Updated:
🚚 Carrier: Ebaoguo self-operated consolidated line
🛃 Customs: Not included / DDU (recipient pays any Thai duty/VAT assessed at destination)
shipping from australia to thailand — Ship parcels from Australia to Thailand with Ebaoguo’s Melbourne warehouse — Ebaoguo Consolidation Route with door-to-door delivery via Flash Express / Kerry Express on DDU terms — any Thai import duty or VAT assessed is paid by the recipient at clearance. Weekly dispatch: cut-off every Wednesday.
Regardless of origin warehouse (Australia / China / Malaysia / Japan etc.), Ebaoguo offers three channel types:
| Channel | Examples | Duty terms |
|---|---|---|
| ① Consolidation line (proprietary) | Ebaoguo direct air / sea | DDP only when article explicitly labels “duty included / DDP”; otherwise DDU |
| ② Postal services (national postal) | Australia Post, China Post, Pos Malaysia, Japan Post, SingPost, etc. | DDU — recipient pays at destination |
| ③ International express | FedEx, DHL, UPS, etc. | DDU — recipient pays at destination |
📌 FedEx shipment requirement #
A supplier-issued invoice must be provided before dispatch. Used / second-hand goods are not accepted (documents excepted).
The customs and tax information on this page is compiled from official government sources and is provided strictly as a shipping reference. At the time of actual clearance:
- Destination customs authorities may consider the declared value, but are not obliged to use it as the assessable basis;
- Customs may apply their own product valuation database or reference price to determine duty;
- The exact duty amount, whether duty is levied, and whether the parcel is inspected are solely at the discretion of destination customs; Ebaoguo cannot guarantee outcomes;
- This page does not constitute a tax-assessment authority and cannot be used as evidence in any customs dispute;
- All duties, VAT, consumption tax, and surcharges are paid by the recipient at destination (DDU); Ebaoguo does not collect or pre-pay duty.
Rates & Transit Time #
Fee Transparency — No Hidden Costs
- Shipping rate (by chargeable weight)
- Handling / warehouse intake / fumigation fees (if applicable)
- Pickup fee (if you choose home pickup)
- Extra service fees, commission, fuel surcharges
- Destination customs duty / VAT / GST (only on DDP self-operated lines marked "included")
- Import duty + GST/VAT on non-DDP routes — destination customs collects from recipient
- Insurance (optional, ~5% of declared value; shown at bottom of each card)
- Customs inspection / return / storage detention fees in exceptional cases
⚠️ From 1 Jan 2026: Thailand removed the low-value de-minimis exemption. All imports incur 7% VAT plus category duty. Source: AusPost
Chargeable weight = max(actual weight, volumetric weight). Volumetric weight = L×W×H(cm)÷5000. Use the calculator for current rates — rates update periodically.
Packaging Rules — shipping from australia to thailand #
- Longest side of a single parcel ≤ 100cm; sum of two shorter sides ≤ 100cm
- If a single side exceeds 80cm: AUD$15 oversize surcharge applies
- Maximum actual weight per parcel: 20kg
- Multiple packages per waybill — fees are cumulative (unlike the Malaysia route)
Thailand Customs #
- DDU (Delivered Duty Unpaid) — Thai import duties and VAT are not included in the shipping rate
- If Thai customs assesses duty or VAT (declared value over 1,500 THB is in principle taxable, VAT 7%), the recipient pays before delivery
- Declare accurate contents and value to avoid delays
What Can Be Shipped #
- ✅ General goods: daily necessities, cosmetics, skincare, health supplements, shoes, toys
- ✅ Sensitive goods: branded electronics, food, branded clothing, general medicines, small appliances (no batteries), car accessories
How to Ship #
Two quick options to get started:
Option 1: Online Purchase — Ship Direct to ebaoguo Melbourne Warehouse #
- Register at ebaoguo.com to get your Melbourne warehouse address and personal Suite ID (required on every parcel — this is how we identify your packages)
- When shopping at any Australian online store, enter the warehouse address as the delivery address. Already purchased? You can also forward existing packages to the same address
- Once your parcel arrives at the warehouse, we photograph and log it into your account
- Select the packages you want to ship from your parcel list, submit a shipment request, and enter the recipient’s delivery address
- The warehouse processes your order and calculates the final shipping fee
- When the shipment status changes to “Pending Payment”, complete payment in the system
Option 2: Melbourne Locals — Drop Off at an Agent Location #
- Register at ebaoguo.com or via the WeChat Mini Program
- Complete a pre-declaration form (recipient info and parcel declaration) — one form per delivery address is sufficient
- Bring your parcels to a Melbourne agent location and give staff your pre-declaration reference number
- Agent staff will measure dimensions and weigh your parcels
- Pay on the spot at the agent location
Prohibited Items #
The following items are prohibited on all routes. Misdeclaration may result in seizure by customs and potential fines:
- White powder, crystalline substances
- Explosives (e.g. fireworks, gunpowder)
- Road-legal electric bicycles and electric scooters (import licence required)
- Dangerous gases: flammable gases (e.g. aerosols, camping gas), non-flammable gases (e.g. compressed oxygen), toxic gases
- Flammable liquids (e.g. solvents, paint); flammable solids (e.g. matches); self-igniting substances; substances that react dangerously with water (e.g. calcium carbide)
- Oxidising substances (e.g. fertilisers); organic peroxides
- Toxic substances (e.g. pesticides); infectious substances (e.g. blood test samples)
- Radioactive materials
- Strongly corrosive substances (e.g. bleach, drain cleaner)
- Products with explosive devices (e.g. airbags); strong magnets or ferromagnetic materials
- Lithium batteries or power banks not installed in devices (loose/bare cells); oversized batteries
- Perfume, nail polish, aftershave, hairspray, and other cosmetics with hazardous material properties
- Cigarettes, loose tobacco, e-cigarettes, heated tobacco products, and vape liquids
- Alcoholic beverages; prescription medications; narcotics and controlled substances
- Counterfeit goods; items infringing intellectual property rights
- Cash; negotiable instruments and securities
- 🚫 Fresh produce, meat, and live animals
- 🚫 Items with lithium batteries
- 🚫 Counterfeit and high-value brand goods
- 🚫 Thai customs-prohibited items
⚠️ If unsure whether your item can be shipped, contact customer service first. If a parcel is seized, returned, or rejected by Thai customs due to misdeclaration, all resulting costs are borne by the customer.
Insurance #
📦 No additional insurance is provided on this route. In the event of confirmed loss, compensation is limited to the freight charges, up to a maximum of AUD$50. Ebaoguo is not responsible for damage due to environmental changes (deformation, melting, breakage, liquid leakage) during transit — please pack securely before shipping.
Frequently Asked Questions #
How long does shipping from Australia to Thailand take?
Approximately 10–15 working days after dispatch, with door-to-door delivery by Flash Express / Kerry Express. Cut-off is every Wednesday. Remote areas may take slightly longer.
How is the shipping cost from Australia to Thailand calculated?
Minimum charge is 10kg (parcels under 10kg are charged as 10kg). Additional weight is rounded up to the next full kg. Chargeable weight = max(actual, volumetric). Volumetric weight = L×W×H(cm)÷5000. Visit cal.ebaoguo.com for current rates.
When is the weekly cut-off?
Cut-off is every Wednesday — all parcels must arrive at the Melbourne warehouse before Wednesday. After submitting your shipment request, expect delivery in Thailand approximately 10–15 working days later.
Are import duties included in the Thailand route?
No. This route is DDU (Delivered Duty Unpaid) — the shipping rate does not include Thai import duties or VAT. If Thai customs assesses tax (declared value over 1,500 THB is in principle subject to import duty and 7% VAT), the recipient pays at clearance before delivery.
What items cannot be shipped from Australia to Thailand?
Prohibited: narcotics, firearms, counterfeit goods, dangerous goods. Controlled: food must comply with Thai biosecurity requirements; alcohol is restricted; prescription medications require supporting documentation. Always declare accurate contents and values.
Are there parcel weight and size limits?
Maximum actual weight per parcel: 20kg. Longest side ≤ 100cm; sum of two shorter sides ≤ 100cm. An AUD$15 oversize surcharge applies if any single side exceeds 80cm. Multiple parcels can be combined on one waybill with cumulative charges.
Related Routes #
Last updated：
Contact Us #
Updated 2026-05 · Source: Ebaoguo Operations
