Effective 1 April 2026, our Melbourne warehouse charges an inbound processing fee on incoming shipments:
- Small parcels (≤ 30 kg per unit): AUD $3.50 each
- Pallet shipments: AUD $45.00 per pallet
This fee covers manual sorting, barcode check-in, and short-term storage. It will be added automatically to your shipping invoice at order time.
📦 Route: Australia → Japan
📅 Updated:
🚚 Carrier: Australia Post / FedEx
🛃 Customs: Not included / DDU (recipient pays on delivery)
shipping from australia to japan — Ship parcels from Australia to Japan with Ebaoguo’s Melbourne warehouse — door-to-door air freight. Japan has strict import controls; please declare contents accurately. Items under ¥10,000 declared value (~AUD$90) are generally duty-free; above that, import duty and 10% Consumption Tax apply.
Regardless of origin warehouse (Australia / China / Malaysia / Japan etc.), Ebaoguo offers three channel types:
| Channel | Examples | Duty terms |
|---|---|---|
| ① Consolidation line (proprietary) | Ebaoguo direct air / sea | DDP only when article explicitly labels “duty included / DDP”; otherwise DDU |
| ② Postal services (national postal) | Australia Post, China Post, Pos Malaysia, Japan Post, SingPost, etc. | DDU — recipient pays at destination |
| ③ International express | FedEx, DHL, UPS, etc. | DDU — recipient pays at destination |
📌 FedEx shipment requirement #
A supplier-issued invoice must be provided before dispatch. Used / second-hand goods are not accepted (documents excepted).
The customs and tax information on this page is compiled from official government sources and is provided strictly as a shipping reference. At the time of actual clearance:
- Destination customs authorities may consider the declared value, but are not obliged to use it as the assessable basis;
- Customs may apply their own product valuation database or reference price to determine duty;
- The exact duty amount, whether duty is levied, and whether the parcel is inspected are solely at the discretion of destination customs; Ebaoguo cannot guarantee outcomes;
- This page does not constitute a tax-assessment authority and cannot be used as evidence in any customs dispute;
- All duties, VAT, consumption tax, and surcharges are paid by the recipient at destination (DDU); Ebaoguo does not collect or pre-pay duty.
Rates & Transit Time #
Fee Transparency — No Hidden Costs
- Shipping rate (by chargeable weight)
- Handling / warehouse intake / fumigation fees (if applicable)
- Pickup fee (if you choose home pickup)
- Extra service fees, commission, fuel surcharges
- Destination customs duty / VAT / GST (only on DDP self-operated lines marked "included")
- Import duty + GST/VAT on non-DDP routes — destination customs collects from recipient
- Insurance (optional, ~5% of declared value; shown at bottom of each card)
- Customs inspection / return / storage detention fees in exceptional cases
📌 From 12 Oct 2025: Japan requires recipients of parcels declared over JPY 200,000 to complete a customs questionnaire. Source: AusPost
shipping from australia to japan — Chargeable weight = max(actual weight, volumetric weight). Volumetric weight = L×W×H(cm)÷5000.
Japan Import Duties #
- Duty-free threshold: ¥10,000 declared value (~AUD$90) per shipment
- Import duty applies above ¥10,000 — rate varies by HS code (typically 0–15%)
- 10% Consumption Tax (consumption tax) applies on taxable imports
- Japan customs is strict — always declare accurate contents and values
How to Ship #
Two quick options to get started:
Option 1: Online Purchase — Ship Direct to ebaoguo Melbourne Warehouse #
- Register at ebaoguo.com to get your Melbourne warehouse address and personal Suite ID (required on every parcel — this is how we identify your packages)
- When shopping at any Australian online store, enter the warehouse address as the delivery address. Already purchased? You can also forward existing packages to the same address
- Once your parcel arrives at the warehouse, we photograph and log it into your account
- Select the packages you want to ship from your parcel list, submit a shipment request, and enter the recipient’s delivery address
- The warehouse processes your order and calculates the final shipping fee
- When the shipment status changes to “Pending Payment”, complete payment in the system
Option 2: Melbourne Locals — Drop Off at an Agent Location #
- Register at ebaoguo.com or via the WeChat Mini Program
- Complete a pre-declaration form (recipient info and parcel declaration) — one form per delivery address is sufficient
- Bring your parcels to a Melbourne agent location and give staff your pre-declaration reference number
- Agent staff will measure dimensions and weigh your parcels
- Pay on the spot at the agent location
Prohibited Items #
The following items are prohibited on all routes. Misdeclaration may result in seizure by customs and potential fines:
- White powder, crystalline substances
- Explosives (e.g. fireworks, gunpowder)
- Road-legal electric bicycles and electric scooters (import licence required)
- Dangerous gases: flammable gases (e.g. aerosols, camping gas), non-flammable gases (e.g. compressed oxygen), toxic gases
- Flammable liquids (e.g. solvents, paint); flammable solids (e.g. matches); self-igniting substances; substances that react dangerously with water (e.g. calcium carbide)
- Oxidising substances (e.g. fertilisers); organic peroxides
- Toxic substances (e.g. pesticides); infectious substances (e.g. blood test samples)
- Radioactive materials
- Strongly corrosive substances (e.g. bleach, drain cleaner)
- Products with explosive devices (e.g. airbags); strong magnets or ferromagnetic materials
- Lithium batteries or power banks not installed in devices (loose/bare cells); oversized batteries
- Perfume, nail polish, aftershave, hairspray, and other cosmetics with hazardous material properties
- Cigarettes, loose tobacco, e-cigarettes, heated tobacco products, and vape liquids
- Alcoholic beverages; prescription medications; narcotics and controlled substances
- Counterfeit goods; items infringing intellectual property rights
- Cash; negotiable instruments and securities
- 🚫 Meat and meat products (Japan Animal Quarantine)
- 🚫 Fresh vegetables and plants (phytosanitary certificate required)
- 🚫 Prescription medications beyond personal use quantity
- 🚫 Ivory and CITES-controlled products
Important Notes #
- Japan address: provide 7-digit postal code and romanised (romaji) address
- Remote areas (Hokkaido, Okinawa) may incur additional delivery surcharges
- Max 25kg per box; longest side ≤ 120cm
- Free consolidation available
📦 Insurance: Optional at 5% of declared value. Without insurance, maximum compensation for confirmed loss is AUD$50. See full terms.
Frequently Asked Questions #
How long does shipping from Australia to Japan take?
FedEx delivers in about 2–4 business days from the Melbourne warehouse; Australia Post routes take 20 days or more. Japan Customs is generally efficient — accurate declaration helps avoid delays.
Do I need to pay customs tax when shipping to Japan?
Personal items with a declared value under ¥10,000 (approximately AUD$100) are generally duty-free. Above this threshold, import duty (rate varies by product category) plus 10% Consumption Tax (JCT) applies. Accurate declaration is strongly recommended.
Can I ship Australian health supplements to Japan?
Common supplements such as vitamins, fish oil, and probiotics are generally accepted. However, Japan’s Pharmaceutical and Medical Device Act strictly regulates products containing ephedrine or pseudoephedrine — certain cold medicines and weight-loss products are prohibited. Check product ingredients before shipping.
What items are prohibited from being shipped to Japan?
Prohibited: narcotics and controlled substances (including some cold medicines containing ephedrine), firearms and ammunition, pornographic material, counterfeit goods. Strictly controlled: food and agricultural products (phytosanitary certificate required), certain medical devices and prescription drugs.
How do I register an ebaoguo account and track my shipment?
Register at dashboard.ebaoguo.com using email or Google/Gmail. You’ll receive a dedicated Melbourne warehouse address. After submitting your shipment request, track real-time delivery status from the dashboard.
Related Routes #
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Contact Us #
Updated 2026-05 · Source: Ebaoguo Operations
