📍 Route：Malaysia → Thailand
⏱ Transit：6–10 business days
📅 Updated：
🚚 Carrier：Ebaoguo self-operated consolidated line (Flash / Kerry / J&T delivery)
🛃 Customs：DDP — duty & clearance included (nothing to pay on arrival)
ℹ️ Shipping from Malaysia to Thailand made simple — Want to send your Shopee, Lazada or personal parcels from Malaysia to Thailand? Ebaoguo runs a fully duty-inclusive (DDP) overland consolidation route: import duty and 7% Thai VAT are already covered in your shipping fee, so the recipient pays nothing on arrival. Door-to-door via Flash Express, Kerry Express or J&T, arriving roughly 6–10 business days after dispatch. Billed on chargeable weight (the greater of actual or volumetric) from a 10kg minimum — check your quote instantly at cal.ebaoguo.com. Ideal for Thai buyers, expats and agents consolidating Malaysian goods back to Thailand. Register to get your free Malaysia warehouse address.
ℹ️ From 1 Jan 2026: Thailand removed the low-value de-minimis exemption, so all imports now incur 7% VAT plus category duty. This consolidation route is fully duty-inclusive (DDP) — that VAT and duty are already covered in your shipping fee, so the recipient pays nothing on arrival.
ℹ️
- We open, check, photograph, weigh and measure every parcel when it lands at our warehouse, then sort it by type.
- This route is fully duty-inclusive (DDP): import duty and 7% VAT on normal compliant goods are covered in the shipping fee. However, if prohibited items are hidden or declarations are inaccurate and the parcel is inspected, held or seized by customs, the resulting liability and costs are the sender’s responsibility.
- The Thailand lane moves fast: once your parcel arrives, it goes straight to our partner warehouse to be packed. If you cancel after that, you’ll be charged storage, return and local delivery costs (billed at cost). So check the rates before you send anything to our Malaysia warehouse.
Postage Rates (Updated on March 1, 2023) #
⚠️ Live rates can’t load here. Use the Ebaoguo shipping calculator for an instant quote.
- Charging Standards: Starting from 10kg (parcels under 10kg are charged as 10kg). Additional weight is rounded up per 1kg.
- Billing Weight: The higher value between actual weight and volumetric weight (calculated as length x width x height / 5000 cm) will be used for billing.
- Example: If the billing weight is 10.3kg, it is charged as 11kg. On the General Goods route this works out to RM290 + RM26 = RM316.
Packaging Rules #
- The longest side of any parcel must not exceed 100cm, and the sum of the two shorter sides must not exceed 100cm.
- If any side of a parcel exceeds 80cm, an additional RM32 will be charged for oversize.
- The actual weight of a single parcel cannot exceed 20kg.
- Multiple packages can be combined under a single waybill.
Taxes and Fees #
- Taxes and customs clearance are included.
Delivery Time #
- We dispatch twice a week; parcels arrive roughly 6–10 business days after they ship out.
- Cut-off is every Wednesday and Friday — we send everything out within three business days of each cut-off.
Delivery Method #
- Door-to-door delivery via Flash Express/Kerry Express.
- Oversized or overweight parcels are delivered by our local drivers within Thailand.
What Can Be Shipped #
- General goods: everyday items, cosmetics, skincare, supplements, shoes and toys.
- Sensitive goods: food, branded clothing, everyday medicines, small appliances (no batteries) and car parts.
What Cannot Be Shipped #
- Goods prohibited by Thai customs.
- Anything our Thailand carrier won’t accept.
- Flammable and explosive goods, such as perfumes and aerosol sprays.
- Fresh vegetables, fruits, and meat products.
- Live animals.
- Electronic products containing lithium batteries.
- Counterfeit and high-value items.
Important Note: If you’re unsure whether an item can be shipped, please contact customer service first. If false information leads to customs confiscation, return, or disposal, customers will bear all costs and responsibilities.
Insurance #
- The waybill does not include additional insurance services. In case of loss, the maximum compensation for transportation fees is RM150.00.
- Ebaoguo does not compensate for deformation, deterioration, melting, breakage, or liquid leakage of goods due to environmental changes during transportation. Please ensure proper packaging before shipping.
How to Ship #
Step 1: Sign up at https://ebaoguo.cn and you’ll get your own Malaysia warehouse address and customer ID.
Step 2: Shop on any site and use that warehouse address at checkout, or send your own items there.
Step 3: When your parcel reaches our Malaysia warehouse, we log it into your account so you can see it’s arrived.
Step 4: Once everything’s arrived, open your package list, submit a shipment, enter the Thai delivery address, declare what’s inside and pick any add-on services.
Step 5: We pack your shipment and send you the final bill.
Step 6: Pay online and we ship it out on the next dispatch date.
Shipping Boxes Size and Weight Reference for Malaysia Warehouse #
⚠️ Live rates can’t load here. Use the Ebaoguo shipping calculator for an instant quote.
Storage Fees #
- The Malaysia warehouse offers 45 days of free storage. After that, the fee is RM2/day/package (for 20kg), charged daily. The fee will be automatically added when you submit your shipping order. The minimum charge is RM2.00/day.
- Unclaimed parcels are held free for 90 days. After that, the warehouse disposes of them.
Measuring Irregular Packages #
② Measurement method for irregular packages:
If the package is deformed or bulging due to the compression of the goods inside, the longest side of the box will be used to calculate the volumetric weight.
③ Irregular package measurement method:
If the package needs to be packed into an irregular shape due to the actual size of the goods, the box will be measured based on the longest side for volumetric weight calculation.
- White powders and crystals
- Explosives, such as fireworks or sparklers
- Epidemic prevention materials (e.g., masks, disinfectants)
- Electric bicycles and scooters for road use (require an import permit from the transportation department)
- Flammable gases, such as aerosols or camping gas; non-flammable gases, such as compressed oxygen; toxic gases
- Flammable liquids, such as solvents or paint
- Flammable solids, such as matches; substances that can self-ignite (e.g. phosphorus); substances that react dangerously with water (e.g. calcium carbide)
- Oxidizing substances, such as fertilizers; organic peroxides, such as fiberglass repair tool kits
- Toxic substances, such as insecticides; infectious substances, such as blood tests or medical experiments
- Radioactive materials, such as smoke detectors
- Corrosive substances, such as bleach or drain cleaners
- Other items, including airbags, mobile phones, computers, pornographic materials, plants/seeds/flowers, magnets or items containing ferromagnetic materials, human remains/fluids, live/dead animals, animal skins/furs/any animal parts, wet, dry, metal, or lithium batteries or products containing these items, perfume, nail polish, aftershave, hairspray, cigarettes, e-cigarettes, alcohol, prescription medication, pork products, aerosol cans, and anything with a strong smell.
Important: If prohibited items are found in a parcel, or anything is mis-declared, the sender is responsible for any return, fine or legal consequence, and covers the return cost. Not sure whether something can ship? Ask us before you send it.
Disclaimer #
- If a parcel is held, inspected, seized or destroyed by customs because the declaration was inaccurate (item name, quantity or declared value) or because it contained items banned by customs or the carrier, we can’t refund the shipping fee. We’re also not liable for any loss or damage caused by a customs inspection, and shipping fees and goods value are non-refundable in that case.
- If a parcel fails security screening and is sent back, a second shipping fee applies.
- If the shipment contains prohibited items, our company’s Malaysia branch (BAOGUO SDN BHD) reserves the right to pursue legal action against the customer.
- We’re not liable for delays, returns or losses that result from you changing the clearance or delivery details after dispatch.
- If the recipient signs for a parcel without checking it and later finds something missing or damaged, we’ll do our best to take it up with the delivery company on your behalf.
- We’re not liable for delays or losses caused by natural disasters, political events or war.
- We don’t cover warping, spoilage, melting, breakage or leaks caused by temperature or humidity changes in transit — so pack fragile or heat-sensitive items well before you send them.
Regardless of origin warehouse (Australia / China / Malaysia / Japan etc.), Ebaoguo offers three channel types:
| Channel | Examples | Duty terms |
|---|---|---|
| ① Consolidation line (proprietary) | Ebaoguo direct air / sea | DDP only when article explicitly labels “duty included / DDP”; otherwise DDU |
| ② Postal services (national postal) | Australia Post, China Post, Pos Malaysia, Japan Post, SingPost, etc. | DDU — recipient pays at destination |
| ③ International express | FedEx, DHL, UPS, etc. | DDU — recipient pays at destination |
The customs and tax information on this page is compiled from official government sources and is provided strictly as a shipping reference. At the time of actual clearance:
- Destination customs authorities may consider the declared value, but are not obliged to use it as the assessable basis;
- Customs may apply their own product valuation database or reference price to determine duty;
- The exact duty amount, whether duty is levied, and whether the parcel is inspected are solely at the discretion of destination customs; Ebaoguo cannot guarantee outcomes;
- This page does not constitute a tax-assessment authority and cannot be used as evidence in any customs dispute;
- All duties, VAT, consumption tax, and surcharges are paid by the recipient at destination (DDU); Ebaoguo does not collect or pre-pay duty.
How to ship in 5 steps #
Shop & enter address #
Buy on Shopee MY, Lazada MY or PG Mall and ship to your warehouse address
Fee Transparency — No Hidden Costs
- Shipping rate (by chargeable weight)
- Handling / warehouse intake / fumigation fees (if applicable)
- Pickup fee (if you choose home pickup)
- Extra service fees, commission, fuel surcharges
- Destination customs duty / VAT / GST (only on DDP self-operated lines marked "included")
- Import duty + GST/VAT on non-DDP routes — destination customs collects from recipient
- Insurance (optional, ~5% of declared value; shown at bottom of each card)
- Customs inspection / return / storage detention fees in exceptional cases
Related Routes #
Frequently Asked Questions #
How long does shipping from Malaysia to Thailand take?
Around 6–10 business days once your parcel ships out. Cut-off is every Wednesday and Friday, and Thai customs inspection can add a few days.
How is the shipping cost calculated?
You’re charged on chargeable weight — the greater of actual weight or volumetric weight (L×W×H cm ÷ 5000). Punch your box size into the Ebaoguo shipping calculator for a live quote.
What can’t I ship from Malaysia to Thailand?
No lithium batteries or electronics containing them, no perfume/aerosols or other pressurised items, no fresh produce or meat, and no counterfeit goods. If you’re not sure about an item, message us before you send it.
How does Ebaoguo forwarding to Thailand work?
Sign up free, get your own Malaysia warehouse address, and use it at checkout when you shop. Once your items reach our warehouse, submit a shipment in the dashboard, enter your Thai delivery address, pay online, and we handle door-to-door delivery via Flash Express / Kerry Express. This route is duty-inclusive (DDP), so your recipient pays no tax on arrival.
How do I send my parcel to the Ebaoguo Malaysia warehouse?
Register free to get your personal Malaysia warehouse address, then have your Shopee, Lazada or store order shipped there with your customer ID noted. Once it arrives we consolidate and forward it door-to-door — you never handle the international leg yourself.
Will Thai customs charge me import tax on arrival?
No. This is a duty-inclusive (DDP) route: Thai import duty and 7% VAT are already covered in your shipping fee, so the recipient pays nothing on delivery. Since Thailand removed the low-value de-minimis on 2026-01-01, this DDP line saves you clearing and paying tax separately.
What payment methods do you accept?
You can pay in Malaysian Ringgit (MYR) or Chinese Yuan (RMB). MYR options include credit card, bank transfer (FPX) and Touch ‘n Go (TNG); RMB options include WeChat Pay and Alipay. Exact methods are shown at checkout.
Is there a minimum weight, and who delivers in Thailand?
The overland consolidation line starts at a 10 kg first weight and is billed on chargeable weight (the greater of actual or volumetric weight). Delivery is door-to-door across Thailand via Flash Express / Kerry Express, typically 6–10 business days after dispatch.
Last updated：
Contact Us #
Updated 2026-07 · Source: Ebaoguo Operations
