Effective 1 April 2026, our Melbourne warehouse charges an inbound processing fee on incoming shipments:
- Small parcels (≤ 30 kg per unit): AUD $3.50 each
- Pallet shipments: AUD $45.00 per pallet
This fee covers manual sorting, barcode check-in, and short-term storage. It will be added automatically to your shipping invoice at order time.
shipping from australia to indonesia — 本文完整说明相关流程、海关规定与实操建议。
📦 Route: Australia → Indonesia
📅 Updated:
🚚 Carrier: Australia Post (Standard) / Ebaoguo Indonesia Express
🛃 Customs: Standard: DDU (recipient pays) · Indonesia Express: prepaid tax (21% of declared value pre-collected)
Ship parcels from Australia to Indonesia via Ebaoguo’s Melbourne warehouse. Two routes available: Australia Post Standard Route (live AusPost rate (calculator), DDU, ~40–50 working days) and Indonesia Express Route (see calculator for rates, 10–14 working days, prepaid tax).
Rates & Transit Time #
Fee Transparency — No Hidden Costs
- Shipping rate (by chargeable weight)
- Handling / warehouse intake / fumigation fees (if applicable)
- Pickup fee (if you choose home pickup)
- Extra service fees, commission, fuel surcharges
- Destination customs duty / VAT / GST (only on DDP self-operated lines marked "included")
- Import duty + GST/VAT on non-DDP routes — destination customs collects from recipient
- Insurance (optional, ~5% of declared value; shown at bottom of each card)
- Customs inspection / return / storage detention fees in exceptional cases
⚠️ From 1 Jan 2025: Indonesia customs requires the recipient to provide a 16-digit NIK or NPWP tax number; missing this causes clearance delays or return-to-sender. Source: AusPost
| Route | Rate | Transit | Customs | Dispatch |
|---|---|---|---|---|
| Australia Post Standard (DDU) | live AusPost rate (calculator) (min 1kg) | 40–50 working days | Duties included (DDU) | Every other Friday |
| Indonesia Express | see calculator (min 1kg) | 10–14 working days | Pre-pay 21% of declared value | Every Wednesday |
Australia Post Standard (DDU)
- Rate
- live AusPost rate (calculator) (min 1kg)
- Transit
- 40–50 working days
- Customs
- Duties included (DDU)
- Dispatch
- Every other Friday
Indonesia Express
- Rate
- see calculator (min 1kg)
- Transit
- 10–14 working days
- Customs
- Pre-pay 21% of declared value
- Dispatch
- Every Wednesday
Chargeable weight = max(actual weight, volumetric weight). Volumetric weight = L×W×H(cm)÷5000. Use the Rate Calculator for current pricing.
📮 Australia Post — shipping from australia to indonesia #
The Ebaoguo Australia warehouse offers two routes to Indonesia: the Australia Post Standard service (priced per the AusPost rate card, DDU — duty not included) and the Indonesia Express line (prepaid tax: 21% of declared value is pre-collected before dispatch; a top-up applies if the actual tax exceeds the estimate). Service-specific details below.
Standard #
Rates & Rules #
- live AusPost rate (calculator) — minimum 1kg, rounded up to nearest kg
- Multiple boxes per waybill — weights are cumulative
- Different recipients within the same shipment batch can share one destination address
Schedule & Transit #
- Cut-off: every other Thursday
- Dispatch: Friday
- Delivery: approximately 40–50 working days after dispatch
- Door-to-door delivery in Indonesia
Customs #
- ⚠️ DDU — duties NOT included: any Indonesian import tax is charged to the recipient at customs
Accepted Items #
- All legal goods permitted for import by Indonesian customs
- Daily necessities, personal belongings, furniture, books, skincare, health supplements, packaged food (no meat)
Express #
Rates & Rules #
- live AusPost rate (calculator) — minimum 1kg, rounded up to nearest kg
- One box per waybill; maximum 5 items per box
- Max 20kg per box
Schedule & Transit #
- Cut-off: every Tuesday (Melbourne warehouse)
- Dispatch: every Wednesday
- Delivery: approximately 10–14 working days after dispatch
Customs #
- ✅ Prepaid tax: Indonesian import tax (21% of declared value) is pre-collected before dispatch; a top-up applies if the actual assessment exceeds the estimate
Accepted Items #
- Lifestyle goods, health supplements, skincare, personal care products, snacks only
Regardless of origin warehouse (Australia / China / Malaysia / Japan etc.), Ebaoguo offers three channel types:
| Channel | Examples | Duty terms |
|---|---|---|
| ① Consolidation line (proprietary) | Ebaoguo direct air / sea | DDP only when article explicitly labels “duty included / DDP”; otherwise DDU |
| ② Postal services (national postal) | Australia Post, China Post, Pos Malaysia, Japan Post, SingPost, etc. | DDU — recipient pays at destination |
| ③ International express | FedEx, DHL, UPS, etc. | DDU — recipient pays at destination |
📌 FedEx shipment requirement #
A supplier-issued invoice must be provided before dispatch. Used / second-hand goods are not accepted (documents excepted).
The customs and tax information on this page is compiled from official government sources and is provided strictly as a shipping reference. At the time of actual clearance:
- Destination customs authorities may consider the declared value, but are not obliged to use it as the assessable basis;
- Customs may apply their own product valuation database or reference price to determine duty;
- The exact duty amount, whether duty is levied, and whether the parcel is inspected are solely at the discretion of destination customs; Ebaoguo cannot guarantee outcomes;
- This page does not constitute a tax-assessment authority and cannot be used as evidence in any customs dispute;
- All duties, VAT, consumption tax, and surcharges are paid by the recipient at destination (DDU); Ebaoguo does not collect or pre-pay duty.
How to Ship #
Two quick options to get started:
Option 1: Online Purchase — Ship Direct to ebaoguo Melbourne Warehouse #
- Register at ebaoguo.com to get your Melbourne warehouse address and personal Suite ID (required on every parcel — this is how we identify your packages)
- When shopping at any Australian online store, enter the warehouse address as the delivery address. Already purchased? You can also forward existing packages to the same address
- Once your parcel arrives at the warehouse, we photograph and log it into your account
- Select the packages you want to ship from your parcel list, submit a shipment request, and enter the recipient’s delivery address
- The warehouse processes your order and calculates the final shipping fee
- When the shipment status changes to “Pending Payment”, complete payment in the system
Option 2: Melbourne Locals — Drop Off at an Agent Location #
- Register at ebaoguo.com or via the WeChat Mini Program
- Complete a pre-declaration form (recipient info and parcel declaration) — one form per delivery address is sufficient
- Bring your parcels to a Melbourne agent location and give staff your pre-declaration reference number
- Agent staff will measure dimensions and weigh your parcels
- Pay on the spot at the agent location
Prohibited Items #
shipping from australia to indonesia — 本文将完整介绍相关流程、费用、海关规定以及实操建议。
shipping from australia to indonesia — The following items are prohibited on all routes. Misdeclaration may result in seizure by customs and potential fines:
- White powder, crystalline substances
- Explosives (e.g. fireworks, gunpowder)
- Road-legal electric bicycles and electric scooters (import licence required)
- Dangerous gases: flammable gases (e.g. aerosols, camping gas), non-flammable gases (e.g. compressed oxygen), toxic gases
- Flammable liquids (e.g. solvents, paint); flammable solids (e.g. matches); self-igniting substances; substances that react dangerously with water (e.g. calcium carbide)
- Oxidising substances (e.g. fertilisers); organic peroxides
- Toxic substances (e.g. pesticides); infectious substances (e.g. blood test samples)
- Radioactive materials
- Strongly corrosive substances (e.g. bleach, drain cleaner)
- Products with explosive devices (e.g. airbags); strong magnets or ferromagnetic materials
- Lithium batteries or power banks not installed in devices (loose/bare cells); oversized batteries
- Perfume, nail polish, aftershave, hairspray, and other cosmetics with hazardous material properties
- Cigarettes, loose tobacco, e-cigarettes, heated tobacco products, and vape liquids
- Alcoholic beverages; prescription medications; narcotics and controlled substances
- Counterfeit goods; items infringing intellectual property rights
- Cash; negotiable instruments and securities
Important Notes #
- Provide full Indonesia recipient address — contact customer service to confirm deliverability before submitting
- Goods must arrive at the Melbourne warehouse before they can be dispatched on a consolidation route
- Ebaoguo is not liable for seller packing errors — optional inspection service available
- We are not responsible for deformation, melting, breakage or liquid leakage due to environmental changes during transit — pack carefully before shipping
📦 Insurance: Optional at 5% of declared value (invoice required). Without insurance, maximum compensation for confirmed loss is AUD$50 per shipment (including freight). See full terms.
Frequently Asked Questions #
How long does shipping from Australia to Indonesia take?
The Indonesia Express route takes approximately 10–14 working days from the Melbourne warehouse. Weekly dispatch every Wednesday — parcels must arrive before no fixed cut-off. Indonesia Customs can be complex, so actual transit may vary.
How is the shipping cost to Indonesia calculated?
Charged by chargeable weight — the higher of actual weight or volumetric weight. Volumetric weight = L×W×H(cm)÷5000, minimum 1kg. Visit cal.ebaoguo.com for the latest rates.
Do I need to pay customs duty when shipping to Indonesia?
On the Indonesia Express route, tax is prepaid: approximately 21% of the declared value (VAT + import duty combined) is collected before dispatch, and a top-up applies if the actual assessment is higher. On the Australia Post Standard route (DDU), the recipient pays any tax at Indonesian Customs. Always declare accurate item names and values.
Can I ship Australian health supplements and baby formula to Indonesia?
Personal quantities (generally up to 3 months’ supply) of baby formula and supplements are typically accepted. Indonesia’s BPOM agency regulates imported food and supplements — commercial quantities require an import licence. Vitamins, fish oil, and baby formula in reasonable amounts are generally fine.
What items are prohibited from being shipped to Indonesia?
Prohibited: weapons and ammunition, narcotics, e-cigarettes and vape products (fully banned), pornographic material. Strictly controlled: alcohol (import licence required), food and agricultural products (BPOM registration required), supplements with controlled ingredients. Always declare accurately.
How do I register an ebaoguo account and track my shipment?
Register at dashboard.ebaoguo.com using your email or Google/Gmail account. You’ll receive a dedicated Melbourne warehouse address. After submitting a shipment request, track your parcel from the dashboard. Estimate costs at cal.ebaoguo.com before shipping.
Related Routes #
Last updated：
Contact Us #
Updated 2026-05 · Source: Ebaoguo Operations
